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Course Description

Successful Traffic Signal Management: The Basic Service Approach

PROGRAM AREA: Design and Traffic Operations
Instructor-led Training (ILT)Instructor-led Training (ILT)
Calendar Year
Host Price
2 Days
1.2 Units
$500 Per Participant


CLASS SIZE: Minimum: 20 Maximum: 30


Note: This course will offer special pricing to the following groups: Local Agencies - $75.00 per person; State DOT's - $200.00 per person. The reduced prices are being provided by the FHWA Office of Operations.

Successful Traffic Signal Management: The Basic Service Approach is a two-day course aimed at helping agencies ensure that their limited resources are directed towards meeting the needs of the agencies most important stakeholders. A Traffic Signal Management Plan (TSMP) is a tool that documents and aligns an agencies traffic signal design, operation and maintenance strategies to achieve basic service objectives. The application of systematic business processes is integral to maintaining the resources and workforce capability that is necessary to sustain the operation and maintenance of traffic signal systems over long periods of time. Agencies that clearly articulate their operational objectives and meaningfully measure performance tend to operate and maintain traffic signal systems more effectively than agencies that fail to document this information.

The purpose of this course will be to describe and expand on the Basic Service Concept for use in developing an agency's Traffic Signal Management Plan. Emphasis will be placed on an agency developing a simply stated goal and then developing objectives, strategies and tactics enabling them to accomplish their stated goal. Each element of the traffic signal management plan will be thoroughly covered, resulting in a guideline that agencies can follow to develop their own TSMP.


Upon completion of the course, participants will be able to:

  • Formulate clear objectives
  • Select appropriate standards of performance
  • Identify performance measures
  • Relate organizational capabilities and resource allocation to objectives
  • Assess infrastructure reliability
  • Identify signal timing strategies
  • Document communication policies
  • Apply effective design strategies
  • Develop a traffic signal management plan


Professionals involved in the design, management, operation or maintenance of traffic signal systems. This includes design engineers, operations engineers and technicians (advanced) of state/local agencies, consultants, and FHWA Operations staff.

If you have questions about this NHI training, please contact NHI at or 877.558.6873.


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Host this Course

The National Highway Institute (NHI) has been accredited as an Accredited Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, NHI has demonstrated that it complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Accredited Provider status, NHI is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.


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