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Course Description

Conducting Effective Program Reviews

PROGRAM AREA: Business, Public Admin, and Quality
Instructor-led Training (ILT)Instructor-led Training (ILT)
Calendar Year
Host Price
2 Days
1.2 Units
$400 Per Participant
2 Days
1.2 Units
$400 Per Participant


CLASS SIZE: Minimum: 20 Maximum: 30

NOTES:The Conducting Effective Program Reviews, provides participants with an introduction and/or review of the best practices and tools involved in the planning and conducting of effective program reviews.


To accomplish FHWA's Stewardship Mission, units at every level and in every program area need the expertise to plan, design and carry out, often jointly with partners, reviews to ensure that operational processes are consistent with established standards and expectations, performing at the most effective and efficient level, and that best practices are captured and made available to units at all levels.

Building on FHWA experience and expertise gained through Program Reviews, Process Reviews, and Continuous Process Improvement Reviews, an improved workshop, tailored to the unit's needs is now being offered.

The Workshop consists of assistance in the form of consultation, training and hands on assistance in the methodology and tools for conducting successful reviews.


Upon completion of the course, participants will be able to:

  • Write a review Objective and create a Team Charter
  • Develop a Review Workplan, including the steps to collect data
  • Select data analysis tools to be used during a program review
  • Define the key parts of an observation
  • Link the parts of an observation to an objective and recommendation
  • Develop a program review report and conduct effective close-out meetings


The target audience for Conducting Effective Program Reviews includes FHWA staff who participate in and/or lead program or process reviews. As such, the FHWA staff will be primarily the division offices, but may include staff from FHWA headquarters, State DOTs, or the Resource Centers (RC).

If you have questions about this NHI training, please contact NHI at or 877.558.6873.


Start Date: 10/24/2017
End Date: 10/25/2017
Local Coordinator: Sonja Wilson (505) 820-2050
No Public Seats Available
Please contact the Local Coordinator to enroll in this session.
2 FHWA Seats
Start Date: 11/15/2017
End Date: 11/16/2017
Location: AMES, IA
Local Coordinator: Christine Mayberry (515) 233-7328
No Public Seats Available
Please contact the Local Coordinator to enroll in this session.
0 FHWA Seats
Start Date: 11/28/2017
End Date: 11/30/2017
Local Coordinator: Nancy Raley (573) 636-7104
No Public Seats Available
Please contact the Local Coordinator to enroll in this session.
2 FHWA Seats

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Host this Course

The National Highway Institute (NHI) has been accredited as an Accredited Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, NHI has demonstrated that it complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Accredited Provider status, NHI is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.


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Hours are Monday - Friday, 7:00 AM - 7:00 PM ET.

To pay by check, mail a copy of your invoice and a check made payable to the Federal Highway Administration to:
6500 S. MacArthur Blvd
Oklahoma City, OK 73169


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