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Many of NHI Web-Based Training courses are currently off line to address required updates. Our technical team is diligently working to complete the updates and the updated courses will be posted as they become available. The high access/high priority courses are scheduled to become available by early Summer of 2021. Expect all other courses by late Summer of 2021. We will provide announcements as content becomes available. We apologize for any inconvenience this causes and we appreciate your selecting National Highway Institute for your training needs.

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Search for courses based on delivery type, program area, or topic below, or find upcoming trainings in your state or territory. For more information on trainings from the National Highway Institute, contact us.

Course Description

Utility Investigations

PROGRAM AREA: Construction and Maintenance
Web-based Training (WBT)Web-based Training (WBT)
Calendar Year
3.5 Hours
0.3 Units
$25 Per Participant



Unknown utility conflicts on a highway project result in increased risks to highway contractors, which translate into higher bids as well as potential cost increases and delays during construction.

Challenges such as inadequate utility information and poor management of utility conflicts can affect project success through construction site disruptions, damage to utility installations, risks to public health and safety, unnecessary utility relocations, project delays, and higher project costs. This course provides an overview of methods and practices for conducting utility investigations during project delivery. Collecting accurate, complete information about existing utilities reduces risk during all phases of project delivery, from planning to construction.

Throughout this course, "utility investigation" is presented as a comprehensive process to identify and document existing utility facilities.


Upon completion of the course, participants will be able to:

  • Identify the purpose of conducting utility investigations.
  • Relate utility investigation activities to project delivery phases.
  • Compare various utility investigation methods.
  • Apply a risk-based approach to utility investigations.
  • Identify typical utility investigation deliverables.


The primary audience includes those responsible for managing pre-construction utility coordination and design for highway projects. Typical participants may include utility managers and highway designers from FHWA Divisions, State DOTs, LPAs, and utility companies. Also benefitting from this course are FHWA, State, and local agency decision-makers, designers, and construction personnel; highway contractors; surveyors; and information technology (IT) staff.

If you have questions about this NHI training, please contact NHI at or 877.558.6873.


There are no prerequisites for this Web-based training. However, NHI highly recommends that participants complete the NHI 134006A Introduction to Utility Coordination Web-based training and the NHI 134117 Preparing and Communicating Effective Utility Relocation Requirements Web-based training before taking this course.

Successful completion of this course requires participants to have a minimum level of prior knowledge, including the following:
-Basic plan reading ability
-Familiarity with basic elements of surveying, design, and CADD
-Working knowledge of transportation project delivery methods
-A high-level introduction to utility coordination throughout the entire lifecycle of a transportation project (such as NHI 134006)

The National Highway Institute (NHI) has been accredited as an Accredited Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, NHI has demonstrated that it complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Accredited Provider status, NHI is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.


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For questions, concerns, technical issues or for more information, please contact Customer Service at:

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216-579-2112 (Option #2)

Hours are Monday - Friday, 7:00 AM - 7:00 PM ET.

To pay by check, mail a copy of your invoice and a check made payable to the Federal Highway Administration to:
6500 S. MacArthur Blvd
Oklahoma City, OK 73169


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