Public involvement is much more than public hearings. It involves creative thinking as well as the willingness and ability to interact openly and sensitively to the public's preferred forms of communication and participation. Public involvement is about reaching out to and involving the public in transportation decisionmaking. The public should have a role in every phase of decisionmaking, including the design of the participation plan itself. Successful public involvement addresses the public's procedural, psychological, and substantive needs while gathering useful information. By focusing on interests--rather than positions--public involvement can become more meaningful as well as useful.
Federal, State, and local transportation agency staff, metropolitan planning organization personnel, transit operators, consultants, and others who are responsible for planning, implementing, or participating in any phase of the public involvement process.
If you have questions about this NHI training, please contact NHI at firstname.lastname@example.org or 877.558.6873.