My Training My Profile Checkoutshopping cart
Home Contact Help
Search for a Course
browse courses
Email Updates
Get the latest NHI training news.
 
Connect with us
Mail Facebook Twitter Youtube Flicker
Find Training
Browse Upcoming Sessions

Course Search

Search for courses based on delivery type, program area, or topic below, or find upcoming trainings in your state or territory. For more information on trainings from the National Highway Institute, contact us.

Course Description

OPM 01: Introduction to Operations Performance Measures and Management

PROGRAM AREA: Intelligent Transportation Systems (ITS)
COURSE NUMBER: FHWA-NHI-137057
Web-based Training (WBT)Web-based Training (WBT)
Calendar Year
Length
CEU
Price
2019
4 Hours
0.4 Units
$0 Per Participant

TRAINING LEVEL: Basic

COURSE DESCRIPTION:

'OPM 01: Introduction to Operations Performance Measures and Management' is a 4-hour web-based training offered by NHI, the authoritative source in transportation training. This course will define performance measurement and management, how they are used in an organization, how they are set up, and what the expected outcomes are for performance management. We will describe both the reasons performance measurement and management enhance a transportation agency's operations and the elements of a successful Operations Performance Measures & Management (OPMM) program.

To enroll in this web-based training course, select 'Add to Cart.'

OUTCOMES:

Upon completion of the course, participants will be able to:

  • Discuss rationales for undertaking performance measurement and management, especially for Operations
  • Describe the process of performance measurement and management
  • Describe the characteristics of operations performance measurement and management (OPMM)
  • Define the elements of a successful OPMM program

TARGET AUDIENCE:

Senior analysts and first and second-level managers

If you have questions about this NHI training, please contact NHI at nhicustomerservice@dot.gov or 877.558.6873.


The National Highway Institute (NHI) has been accredited as an Accredited Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, NHI has demonstrated that it complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Accredited Provider status, NHI is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.

 

You are about to access Pay.gov, a secure service provided by the United States Department of the Treasury.

As of March 15, 2017, to access Pay.gov users must use:

  1. Internet Explorer version 11 or higher
  2. Google Chrome version 30 or higher
  3. Mozilla Firefox version 27 or higher
  4. Apple Safari version 7 or higher

For Pay.gov questions, concerns, technical issues or for more information, please contact Pay.gov Customer Service at:

800-624-1373 (Toll free, Option #2)

216-579-2112 (Option #2)

pay.gov.clev@clev.frb.org

Hours are Monday - Friday, 7:00 AM - 7:00 PM ET.

To pay by check, mail a copy of your invoice and a check made payable to the Federal Highway Administration to:
ATTN: AMK-324/HQ BLDG/ROOM 181
6500 S. MacArthur Blvd
Oklahoma City, OK 73169

.

You are now leaving the National Highway Institute's Web Site

You are about to access

Thank you for visiting.

You are about to access a link outside of the Federal Highway Administration (FHWA), U.S. Department of Transportation (DOT). Our Web sites have many links to other organizations, including educational institutions and non-profit associations. Please note: While links to Web sites outside of DOT are offered for your convenience in accessing transportation-related information, please be aware that when you exit DOT Web sites, the privacy policy, including tracking technology, computer security, intellectual property protection and Section 508 of the Rehabilitation Act (accessibility requirements) no longer apply. In addition, DOT cannot attest to the accuracy, relevancy, timeliness or completeness of information provided by linked sites. Linking to a Web site does not constitute an endorsement by DOT or any of its employees of the sponsors of the site or the products presented on the site. For more information, please view DOT's Web site linking policy. To get back to the page you were previously viewing, click your browser's "Back" button.

Continue
Cancel