Improving the Performance of the Transportation Industry Through Training
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Introduction to Participating in an NHI Training

Interested in participating in a transportation-related training or free Web conference seminars? If so, then look no further! NHI's trainings cover a range of transportation issues and are available in a variety of formats in order to best meet the needs of the transportation community. Additionally, NHI’s no-cost Web-conference seminars and Web-based trainings offer valuable training and information at no cost to you.

To view NHI course descriptions or to enroll in a course, please visit the Course Search Engine.

Information on Participating in an NHI Training

Training Options and Topics

Visit the Training Products and Services page to learn about the different types of training and materials that NHI provides.

Visit the NHI Program Areas page to learn about the wide variety of topics that NHI training products cover

The Enrollment Process

When a course session is open to the public, an individual can enroll in the session through the NHI Web site. Online enrollment requires an NHI User ID and password. Follow the simple steps below to sign-up for a session.

  1. Log in to your NHI Web site account.
  2. Use the Course Search Engine to locate a specific course session.
  3. To enroll in an ILT or WCT, select the View Sessions button on the search results page. This will send you to the session information section of the course description page. Locate the session in which you'd like to enroll and select the "Add to Cart" button.
    To enroll in a WBT, select the "Add to Cart" button on the search results page.
  4. When you have completed shopping for sessions, select "Checkout" on the submenu bar near the top of the screen.
  5. Follow the checkout steps. Once you have completed the registration process, you will receive an order confirmation via e-mail.
    1. If you enrolled in a Web-based training, you will be able to access your training immediately through "My Training."
    2. If you enrolled in a Web-conference training, you may also access this course through "My Training," but you will need to wait until your training commences before you can start your course.
    3. All Instructor-led trainings must be attended in person at the scheduled time.
Special Instructions for FHWA and Host Agency Employees
If you are an FHWA employee and would like to enroll in an ILT, WCT, or WBT:

All NHI trainings are free for FHWA employees.

Log in to the NHI Web site through UPACS and follow "The Enrollment Process" information outlined above.

Course enrollment closes for FHWA employees three weeks prior to the start date.

If you are an employee of the Hosting Agency and would like to enroll in an ILT:

Please contact the host agency or local coordinator to determine if space is available in the ILT course session.

Payment Information

When checking out, you will be given directions about how to pay for the requested training. NHI accepts the following forms of payment:

For Domestic Customers

Customers in the United States may pay by check, money order, credit card, or electronic check. Checks and money orders must be made payable to the Federal Highway Administration.

International Customers

Cashier's checks, international money orders, and credit cards are accepted forms of payment. Cashier's checks and international money orders must be in U.S. dollars and made payable to the Federal Highway Administration. Special arrangements need to be made for payment via wire transfer and the customer is responsible for paying all related bank fees. Contact NHI at 1-877-558-6873 or e-mail NHICustomerService@dot.gov to make arrangements.

FHWA Staff

All NHI trainings are free for FHWA employees. Please log in to UPACS then return to the NHI Web site and follow the enrollment instructions.

How to Access Your Training
For ILT Courses

For all ILT courses, you must attend the course in person at the scheduled time.

For WBT and WCT Courses

For all WBT and WCT courses, your course history should be displayed on the My Training web page under the tab titled My Courses. To launch a course, select the word Launch found in the associated column entitled Launch. After you select the Launch option, the course will automatically open in a new window.

Before launching a WBT or WCT, please be sure to test your computer for Flash Player. Flash Player is necessary for the course to run properly.* You can test your computer for Flash Player by selecting this link: https://connectdot.connectsolutions.com/common/help/en/support/meeting_test.htm

*This may require the help of your IT support person if Flash needs to be installed.*

Free Web Conference Seminars

NHI Real Solutions
This no-cost monthly series features guest speakers presenting case studies on problems or issues they've faced in the field and what steps were taken to solve the problems. Participants are able to ask questions and receive answers. Visit the Real Solutions page to learn more and register for a specific event.

NHI Innovations
Brought to you by Highways for LIFE and NHI, NHI Innovations is a no-cost monthly Web-conference seminar series that addresses current transportation issues. Visit the Innovations page to learn more and register for a specific event.

More Information

Want to be Added to the Mailing List?

NHI sends out e-mail updates when a new course is developed and when a new Web conference seminar event becomes available. To be added to the mailing list, please contact nhimarketing@dot.gov.

If you'd like to receive automated updates about new NHI courses and activity, please subscribe to our news feed.

Want to Sign Up for Session Alerts?

To receive alerts when sessions of a particular course are scheduled, select the "Sign Up for Session Alerts" link on the course’s description page. You’ll receive an e-mail whenever a session of the course with available public seats is posted on the NHI Web site.

To receive e-mail notifications when Instructor-led training sessions are scheduled in your state, select the eSubscribe icon on the NHI Homepage and then select the states that you’re interested in following under the "Training Session Notifications by Regions and States" heading when choosing your subscription topics.

You can adjust your alert settings to increase or decrease the number of alerts that you receive at any time. For more information about modifying your alert and e-mail subscription settings, please see our eSubscribe Information page.

Have an Unanswered Question?

Please see our Frequently Asked Questions (FAQs): FAQs Page

Submit Feedback or Questions
Please submit feedback regarding the NHI Web site and services.
Document Disclaimer
The documents available on this site are for printing purposes only. If you have any problems accessing information on this site, please contact nhicustomerservice@dot.gov for assistance.