NHI relies on host organizations to distribute high quality, dynamic training. Similarly,
host organizations count on NHI to educate fellow staff and colleagues about transportation-related
issues through training that is effective, engaging, and relevant to the industry.
What Does "Hosting a Training" Mean?
An NHI Host is an individual who represents an organization and requests that a
training session be held in their local area or, in the case of Web-conference training,
online. NHI coordinates scheduling and payment for a training session with hosts,
and hosts may also request that additional seats be opened for enrollment on the
NHI Web site to fill their course with participants from outside their organization.
When NHI delivers training throughout the country and abroad, the host organizations
provide facilities and equipment, and NHI provides top-notch instructors and course
materials. Because of this unique delivery model, "hosts"--or Local Coordinators--
play a significant role in coordinating NHI Training.
How to Begin the Hosting Process
Any organization can request to host an NHI Instructor-led Training (ILT) or Web-conference
Training (WCT) course by submitting a Host Request Form. For more information on
these types of courses and other training options, please visit the NHI Training
Products and Services page.
To begin the hosting process, simply set up a new account or update your information
through the My Profile page and select the
"Host/Instructor" box in your profile. Then, search through the catalog of courses
that NHI offers and select the Host Request button next to the one you'd like to
host. Finally, fill out and submit the request form.
Once this Host Request Form is submitted, the NHI Scheduler and an instructor will
contact you to coordinate scheduling, payment, and other logistic information.
Each course charges a fee per participant; these fees are listed in the course descriptions.
The host is charged the per participant fee multiplied by the number of participants
enrolled in the session. Additionally, each course has a minimum participant requirement
that hosts must meet in order to hold an NHI training session. Per participant fees
and participant minimums vary. Hosts are not charged for FHWA personnel attending
NHI sessions at their locations or for any instructor expenses.
NHI accepts check, money order, credit card, and electronic check from domestic
customers. From international customers, NHI accepts cashier's checks, international
money orders, and credit cards as acceptable forms of payment.
If a course must be cancelled, the host is required to contact NHI at 1-877-558-6873 or
e-mail NHICustomerService@dot.gov for cancellation approval. To avoid incurring fees, cancellation
must be requested no later than 10 business days prior to the course start date. If the course
materials have been sent, the host must contact NHI Customer Service.
In the event of cancellation, it is the host's responsibility to contact all participants
(including those registered for public seats). There must be validation that the registrants received the
cancellation notice. Notice to out-of-state participants is especially important to avoid charges for travel.
If notification of cancellation occurs in less than 10 days prior to the start date of the session, travel costs
for the participants and instructors may be the responsibility of the host. In order to notify participants
of the session cancellation, the host must contact NHI Customer Service to obtain a list of enrollees and
their contact information.
Additional Hosting Information and Tools
Select the links below for more helpful tools and information related to hosting
an NHI training.