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COURSES AVAILABLE ONLINE


For a listing of free online training courses through TCCC and NHI, please see https://fhwaapps.fhwa.dot.gov/tccc/page.aspx?pageid=202

  COURSES UNDER DEVELOPMENT



Maintenance Leadership Academy 134063

This training has been developed as a 4-week, involving intensive training time for individuals new or rising to supervisory maintenance positions. The course consists of blended learning materials in six modules:

  1. Asset Management and Maintenance Management
  2. System Preservation
  3. Drainage and Roadside Maintenance
  4. Weather-related Maintenance
  5. Workzones and Maintenance of Safety Hardware
  6. Environmental Considerations in Maintenance

A pilot session was conducted in April 2010 and the NHI is working to finalize course materials. It is expected that several independent training courses will be created from within the 4-weeks of material, to be offered separately.

  • Technical Contact: Chris Newman (202) 366-2023
  • NHI Contact: Marty Ross (703) 235-0524

Technical Panel: Jim Feda (SCDOT)/ Pat Sullivan (AR DOT)/ Richard Clarke (UDOT)/ Chris Christopher (WSDOT)/ Mike Matteson (NDOR)/ Steve Mueller (FHWA-RC)/ Ken Wood (FHWA RC-Olympia Fields)/ Ken Baker (McHenry County, IL)


Environmental Factors in Construction and Maintenance 134080

The course is intended to familiarize construction teams with environmental concerns to be addressed as part of construction operations. These include:

  • construction noise
  • construction dust
  • light pollution from nighttime operations
  • vibration
  • alkali runoff from concrete pour/ sawcut
  • emissions from equipment exhaust
  • disruption of species habitat or migration/ESA commitments
  • damage to archaeological or cultural resources
  • Stormwater Pollution Prevention Plan (SWPPP)-maintenance activities
  • hazardous materials
  • sustainability

Many of these subjects are covered in detail in existing NHI training, but the relation to construction operations may not have been fully explored. The course scope is completed and awaiting a contract with NHI for development to begin in speing 2011.

  • Technical Contact: Chris Newman (202) 366-2023
  • NHI Contact: Marty Ross (703) 235-0524

Technical Panel: Keith Moore (FHWA) / Melinda Bowen (FHWA-GA) / Shari Schaftlein (FHWA) / Jeff Lewis (FHWA RC-Sacramento)


Advanced Emulsion Technology Course

The proposed training course will be an intensive session on emulsion technology, focusing on the use of these materials in pavement preservation thin surface treatments. It will be designed to combine self-taught web-based training with classroom sessions and hands-on laboratory work for exercises and workshops. Topics included will be petroleum science, chemical analysis, emulsion production, polymer modifications, and applications and limitations for specific thin surface treatments. Particular attention will be placed on the practical relationship between the emulsion lab properties and the behavior of the material during placement and its long-term performance. It is anticipated that the course developer will work closely with industry to make use of existing technical information, training, and marketing material in the curriculum. An excellent opportunity exists for partnership between government and industry to access industry¿s materials and resources to increase the level of knowledge among agency designers, inspectors, and materials technicians and contractor personnel. A contract for phase I (scoping, refinement of course concept and outcomes) was completed in 2009 and will serve as the basis for a request for proposals for course development early in 2011.

  • Technical Contact: Sheila Masters (202) 366-1557
  • NHI Contact: Marty Ross (703) 235-0524

Technical Panel: Tom Wood (MNDOT)/ Todd Shields (INDOT)/ Roger Hayner (Colas)/ Steve Mueller (FHWA RC-Lakewood)


Earthworks for Construction Personnel

This series of training will be a combination of web-based and instructor-led lessons. The module on Grades and Grading has been started, and the next module (Site Preparation) will be circulated for comment in February 2011.

  • Technical Contact: Jeff Saddler (UDOT)
  • NHI Contact: Gerald LaCosta

Technical Panel: Jeff Saddler (UDOT)/ Gerald LaCosta (NHI)


Roller Compacted Concrete

Web-based training under development for spring 2011.

  • Technical Contact: Frances Griffith (University of Arkansas)
  • NHI Contact: Kevin Monaghan

Technical panel: Frances Griffith (University of Arkansas)


Post-Tensioning of Structures

Reggie had originally planned on using volunteers to develop the course, with Kevin and Brian handling the WBT portion. Reggie was unable to find volunteers, so is contracting the work out, which will include the WBT. Jesse Beaver from the Washington State DOT has offered to help with the reviews. Jeff Carpenter has materials on what Washington State is putting together for a full Bridge Inspection Series. They have committed their resources. They will be contacting Chris N. with their materials. Kevin M. explained that he and Brian have the resources to use videos and any other interaction tools that Washington State may have used for their materials.

  • Technical Contact: Reggie Holt (FHWA Office of Bridge Technology)
  • NHI Contact: Kevin Monaghan

Technical Panel: Reggie Holt (HIBT)/


  UPCOMING COURSES:



Understanding Benchmarking and Performance Measures

The scope of work for this course is under development, and will take a two-phase approach. A scoping meeting has been held to establish desired course outcomes, refine the target audience, etc. Using the results of the scoping meeting, a RFP will be issued early in 2011 for the development of this course.

  • Technical Contact: Chris Schneider (202) 493-0551
  • NHI Contact: Marty Ross (703) 235-0524

Technical Panel: tbd


QA Specifications Development and Validation

A Technical Panel has been established and has met several times to develop an RFP for the course development. The panel is currently awaiting the Beta version of ongoing QA software that will be used with this course. A scope of work has been completed for this course, but it is pending the completion of the software needed to support the course. An RFP for the development of the software is complete, so it is expected that the scope of work for the course development will be reissued for solicitation.

  • Technical Contact: Chris Schneider (202) 493-0551
  • NHI Contact: Louisa Ward (703) 235-0523

Technical Panel: Ken Jacoby (FHWA)/ Mike Rafalowski (FHWA)/ Peter Kopac (FHWA TFHRD)


  AVAILABLE TRAINING


Bridge Construction Inspection 130088

This training course presents bridge construction topics for the inspector level and has been developed in a modular fashion. The course serves as an introduction for State and local DOT inspectors to become familiar with construction operations on bridge projects. It covers project planning foundations, materials, substructures, superstructures, and decks. This course includes four days of material and is available to State and local governments. The course is available for scheduling.

  • Technical Contact: Chris Newman (202) 366-2023
  • NHI Contact: Marty Ross (703) 235-0524

Hot-Mix Asphalt Construction 131032

The course was originally developed by the AASHTO Joint Asphalt Industry/Agency Committee in 1991/92 and was revised for NHI in 2002. The course is targeted for contractor project superintendents, foremen, SHA project engineers, and lead inspectors. It covers hot-mix paving including an overview of materials, transport, placement, and compaction. The course is available for scheduling through NHI. The Hot Mix Asphalt Handbook 2000, published by TRB, is available as a technical resource.

  • Technical Contact: Matt Corrigan (202) 366-1549
  • NHI Contact: Marty Ross (703) 235-0524

Construction of Portland Cement Concrete Pavements 131033

This joint industry/agency training is divided into 6 modules: 1) Introduction/Quality PCC Pavements; 2) PCC Production (ready-mix and central); 3) Slipform paving operations; 4) Fixed Form paving operations; 5) Pavement curing, sawing, and sealing operations; and 6) Concrete Pavement Rehabilitation (CPR) techniques. The Office of Pavement Technology, TCCC, and NHI are convening a technical panel to evaluate the course materials, and process a new contract for simultaneous course update and delivery. In the meantime, the course is not available for delivery, but course materials can be obtained through NHI.

  • Technical Contact: Mike Rafalowski (202) 366-1571
  • NHI Contact: Marty Ross (703) 235-0524

Hot Mix Asphalt Production Facilities 131044

This 2-day course is designed to give participants the background information on HMA plant production to adequately inspect the HMA plant production process to ensure minimum standards of product quality are met. It is designed for project engineers, lead inspectors, plant supervisors, foremen, and all others involved with the HMA plant production. This is a joint industry/agency effort developed by the Asphalt Joint Training Committee. Course materials were updated and completed in July of 2002. This course is available for delivery.

  • Technical Contact: Chris Newman (202) 366-2023
  • Technical Contact: Matt Corrigan (202) 366-1549
  • NHI Contact: Marty Ross (703) 235-0524

Hot-Mix Asphalt Materials, Characteristics & Control 131045

This training course is the result of a partnership between AASHTO, FHWA, and the Hot-Mix Asphalt (HMA) Industry. It combines lectures and problem solving workshop sessions to provide participants with a working knowledge of HMA materials, their characteristics and controls. The course focuses on two areas. The first provides technical information on the material properties of HMA, the processes used to measure these properties, and the effect that these properties have on the final, compacted pavement. The second involves achieving these properties in the field, with discussions on quality management, and analyzing the impact of segregation and density on HMA pavement performance. The course concludes with an examination, which reviews the key elements of HMA materials, characteristics and control. Course materials were updated and completed in July of 2002. Available for scheduling with NHI instructors.

  • Technical Contact: Matt Corrigan (202) 366-1549
  • NHI Contact: Marty Ross (703) 235-0524

Pavement Preservation: Design and Construction of Quality Preventive Maintenance Treatments 131103

The training course is designed for the foreman on a road crew constructing preventive maintenance treatments, and for the agency or agency's representatives responsible for inspecting the project up to and including middle managers. The course will clearly distinguish between good and bad practices in the selection, design, and construction of quality preventive maintenance treatments. The following content areas are covered for each pavement preservation treatment:

  1. Material evaluation and selection.
  2. Logical sequence of steps in the construction process.
  3. Pre-construction inspection or evaluation to identify conditions that might have an adverse effect on treatment construction or performance.
  4. Common problems and the troubleshooting procedures used to identify and correct them.
  5. Post-construction inspection to verify that the project is constructed properly and ready to open to traffic.

This course was developed in cooperation with the Foundation for Pavement Preservation, a longtime collaborator with FHWA on the development of courses in the Pavement Preservation series. This course is complete and available for scheduling with different course lengths signified by different course numbers (131103A = 2 days in length, 131103B = 3 days in length, and 131103C = 4 days in length)

  • Technical Contact: Chris Newman (202) 366-2023
  • NHI Contact: Marty Ross (703) 235-0524

Pavement Preservation: Integrating Preventive Maintenance with Pavement Management Systems 131104

The course communicates the importance of integrating preventive maintenance activities with pavement management systems to highway agencies. The course identifies how preventive maintenance affects pavement performance, how preventive maintenance programs and pavement management systems can be integrated, and how enhanced or integrated pavement management systems can be used effectively to support asset management decisions. This course is available for scheduling.

  • Technical Contact: Chris Newman (202) 366-2023
  • NHI Contact: Marty Ross (703) 235-0524

Principles and Practices for Enhanced Maintenance Management Systems 131107

Building on the successful AASHTO Maintenance Management Forum for the 21st Century, the three day NHI short course will detail the state of the practice and will define the necessary components and measures necessary for a state of the art maintenance management system. The training is designed around the comprehensive AASHTO Guide. This course is available for scheduling.

  • Technical Contact: Chris Newman (202) 366-2023
  • NHI Contact: Marty Ross (703) 235-0524

Pavement Preservation: Optimal Timing of Preventive Maintenance Treatments 131114

This is a one-day on-line workshop envisioned to help highway agencies use the optimal timing spreadsheet developed as part of the NCHRP Report 523. The workshop can be tailored to use the pavement treatment selection process used by the host state. The workshop will be designed to be presented either in person or using computer-based training. The course was completed in the summer of 2007 and the pilot was July 28, 2007. APTech is the NHI contractor conducting the workshops and the initial offerings of the course are underway ¿ six sessions are scheduled for early 2008.

  • Technical Contact: Chris Newman (202) 366-2023
  • NHI Contact: Marty Ross (703) 235-0524

Technical Panel: Jon Rice (Kent County, MI), Ed Denehy (NYSDOT), Steve Mueller (Resource Center), Jeff Forster (ND Division)


Pavement Preservation: Selection and Timing of Preventive Maintenance Treatments 131115

This training course is an update to the popular and successful curriculum of pavement preservation courses, combining elements of the first two courses (The Preventive Maintenance Concept and Selection of Preventive Maintenance Treatments). It is intended to address both the need for general pavement preservation concepts and applications such treatment comparison, selection, and timing. The course materials are now available and training can be scheduled when requested.

  • Technical Contact: Chris Newman (202) 366-2023
  • NHI Contact: Marty Ross (703) 235-0524

Technical Panel: Jon Rice (Kent County, MI), Doug Gransberg (Univ. of Oklahoma), Colin Franco (RIDOT), Jeff Forster (ND Division), Lita Davis (County of San Diego, CA), Joe Gregory (HIAM-20)


Geotechnical Inspector Certification Program 131058

  • Driven Piles Inspector 132069
  • Drilled Shafts Inspector 132070

Certification materials and training documents for these NHI courses were completed and courses began Jan 03. These courses are available through NHI and have been adapted by several State DOTs for in-house presentation as part of their technician certification programs. The courses have been a great success and are among the most requested NHI Geotechnical Courses.

  • Technical Contact: Ben Rivers (404) 562-3926
  • NHI Contact: Louisa Ward (703) 235-0523

Subsurface Investigation Qualification 132079

This course covers the inspection of subsurface explorations. Topic include: Soil Borings, Rock Coring, Standard Penetration Test (SPT), proper sampling and handling procedures, Safety, In-situ testing techniques, basic instrumentation. A 2-hour qualification exam is given at the end of the course. The course is now complete and available for scheduling through NHI.

  • Technical Contact: Ben Rivers (404) 562-3926
  • NHI Contact: Louisa Ward (703) 235-0523

Inspection of Mechanically Stabilized Earth Walls (MSEW) and Reinforced Soil Slopes 132080

This module covers the Inspection of MSEW and RSS Construction. Topics include: Proper Construction Sequence; Backfill gradations, Compaction, Electrochemical properties; Reinforcement types, testing, and handling; Wall facing types, handling, attachments, and manufacturing; and proper drainage details. The course is now available through NHI.

  • Technical Contact: Ben Rivers (404) 562-3926
  • NHI Contact: Louisa Ward (703) 235-0523

Principles of Writing Highway Construction Specifications 134001

This course addresses the engineering, legal aspects, and linguistics of writing specifications. This is not a course in technical writing. The course, however, addresses the issues of how to draft new specifications or rewrite existing ones into clear, readable, and definitive statements of contract requirements. Classroom activities include lectures, case studies, workshops and writing assignments. The course is currently available for delivery with NHI instructors. The course is designed to offer varying lengths designated by course number (134001 = 2 day course, 134001A = 3 day course, and 134001B = 4 day course).

  • Technical Contact: Roger Surdahl (720) 963-3768
  • NHI Contact: Marty Ross (703) 235-0524

Bridge Maintenance and Preservation 134029

This course focuses on cost-effective bridge maintenance and repair procedures performed by typical transportation agency crews. Included are step-by-step instructions for preparing for and performing maintenance and repair on common bridge elements. Bridge preservation is emphasized throughout. While engineers often attend, the material is designed for bridge crew supervisors and technicians. The course was last updated in 2003 and is available for delivery from NHI. The scope of work is currently being written for a potential update and revision of the course during 2009.

  • Technical Contact: Wade Casey (202) 366-4606
  • NHI Contact: Marty Ross (703) 235-0524

Managing Contract Claims: Analysis and Avoidance 134037

This course covers the subjects of claims avoidance, claims handling, and preparation of legal actions by both the State and the individuals involved, and is structured such that emphasis can be give to scheduling (using CPM) or to documentation and preparation of legal actions caused by claims. The course manual and classroom instruction address general contracting and claims terminology (such as Contract Clauses Changes, Differing Site Conditions, Liquidated Damages, Suspension of Work, Termination, Inspection, Acceptance Indemnification Clauses), contract administration, excusable/ inexcusable delays, documentation and record keeping, design consultant liability, and dispute resolution. The course is available for scheduling.

  • Technical Contact: Chris Newman (202) 366-2023
  • NHI Contact: Marty Ross (703) 235-0524

Materials and Acceptance - Quality Assurance (General Course) 134042

An NHI contract for delivery of this course has been executed and the course is now available for delivery as either a 4-day course or an abbreviated 2-day course. The 4-day version is also included as one of the modules of the 6-week Materials Engineering Course. The course incorporates the elements of specification development and analysis, process control, acceptance sampling testing and inspection, quality assurance, independent assurance sampling, developing acceptable risk limits, project quality analysis, and bidding with respect to specifications, interpreting and reporting data, evaluating risk in acceptance specifications, and dispute resolution. The course integrates each of the elements and demonstrates how they work to deliver a quality product. In addition, the course has been designed to provide insight in developing solid, practical specifications that yield good performance along with equipping contractors to analyze their production capability to meet required criteria and assure a reasonable return for their work. This course is now available at varying lengths through NHI. Course length is designated by course number (134042 = 4.5 day course, 134042A = 2 day course)

  • Technical Contact: Mike Rafalowski (202) 366-1571
  • Technical Contact: Ken Jacoby (202) 366-6503
  • NHI Contact: Marty Ross (703) 235-0524

Use of CPM for Estimating, Scheduling and Timely Completion 134049

This training course is designed to educate State Highway, FHWA, and Industry project staff about the availability of effective construction and maintenance planning and scheduling tools that can help in providing visual representation of current project status, completed tasks, and expected completion of all activities. These tools can be focused to accelerate construction and minimize impact on the traveling public. Available for scheduling.

  • Technical Contact: Chris Newman (202) 366-2023
  • NHI Contact: Marty Ross (703) 235-0524

Construction Inspection, Workmanship, and Quality 134055

This training effort is a short course on construction workmanship for inspectors, project engineers, foreman and superintendents. The target audience includes FHWA, SHA, and industry personnel. The course is aimed at improving workmanship decision making for quality highway construction projects. The intention of this course is not to replace the individual training SHA¿s are doing but rather establish a knowledge baseline for construction managers on a national level. The course is complete and available for scheduling.

  • Technical Contact: Chris Newman (202) 366-2023
  • NHI Contact: Marty Ross (703) 235-0524

Partnering: A Key Tool for Improving Project Delivery in the Field 134060

This course is based on partnering training used in other States including Washington, Ohio, Arizona, and Maryland. The NHI training course will focus on improved product delivery through partnering. The course is aimed at helping those involved in highway construction projects to create, participate in, lead, champion, and/or evaluate partnered projects. The target audience for the course includes; personnel responsible for the delivery of multiple construction projects; personnel who are involved on-site on a daily basis on construction projects; and participants at the management level responsible for the delivery of a construction program through subordinate organizations or staff. The delivery of the course is most effective when there is a mix of both State agency employees and construction contractors participating. The course has been finalized and is now available for delivery.

  • Technical Contact: Chris Schneider (202) 496-0551
  • NHI Contact: Marty Ross (703) 235-0524

Technical Panel: Bob Templeton (NPHQ)/ Kevin Dayton (WSDOT)/ Bridgid Seering (MDSHA)/ Celso Gatchalian (FHWA)/ Ken Jacoby (FHWA)/ Judonne Greham (AZ DOT)/ Gary Angles (OH DOT)/ Jack Ford (Beaver Excavating)


Bridge Rehabilitation Evaluation and Design 134062

The FHWA is leading an effort to improve the quality of highway facilities by developing a training program for bridge rehabilitation. The ultimate goal of this effort is the development of a nationally accepted program that will serve to improve quality, ensure uniformity and establish a minimum standard for bridge rehabilitation. The training will present innovative and state-of-the-art bridge rehabilitation technologies and procedures for a broad array of structural elements including bridge decks, girders, piers and abutments.

The Bridge Rehabilitation Evaluation and Design, focuses on analysis of bridge inspection and condition data to determine appropriate rehabilitation strategies. It will include some coverage of construction details so that designers are familiar with the technical requirement and considerations of bridge rehabilitation. The first pilot was held in May 2007 and a second pilot was held in July 2007 in Sterling, VA. The course is complete and available for delivery; course materials are now available through NHI.

  • Technical Contact: Tom Everett (202) 366-4675
  • Technical Contact: Chris Newman (202) 366-2023
  • NHI Contact: Marty Ross (703) 235-0524

Technical Panel: Shoukry Elnahar (FHWA RC)/ Jeff Smith (FHWA RC)/ Wade Casey (FHWA-HIAM)/ Everett Matthias (FHWA-HIBT)


Inspection of Bridge Rehabilitation Projects 134067

The FHWA is leading an effort to improve the quality of highway facilities by developing a training program for bridge rehabilitation. The training presents innovative and state-of-the-art bridge rehabilitation technologies and procedures for a broad array of structural elements including bridge decks, girders, piers and abutments.

The Inspection of Bridge Rehabilitation Projects covers similar material to the Bridge Rehabilitation Evaluation and Design (134062), but with the target audience of construction inspectors. It includes some coverage of inspection/condition assessment to provide context to the purposes of the bridge repairs; the majority of the content focuses on rehabilitation techniques themselves, so that construction inspection crews can identify issues, troubleshoot situations, and in general contribute to improved quality of repair work.

  • Technical Contact: Chris Newman (202) 366-1342
  • NHI Contact: Marty Ross (703) 235-0524

Technical Panel: Calvin Karper (FHWA-OK)/ Doug Blades (FHWA-HIBT)/ Eric Burns (MI DOT)


Transportation Construction Quality Assurance Course 134064

FHWA has lead the development of a comprehensive training course on Quality Assurance (QA) based on program documents from FHWA, AASHTO and the New England Transportation Technician Certification Program materials. The training course, which has undergone extensive review and revisions by the technical panel, is targeting construction and material representatives in the States responsible for using, developing, and/or updating their QA programs and specifications. Participants in the NHI training course will be presented the state-of-the-art principles on QA and will receive a NHI QA manual for reference. The NHI training course will be offered in two versions, one for the generalist (1.5-days), and one for the advanced (3-days) with both versions including a proficiency exam for the participants. The final course materials are completed and are available for scheduling through NHI.

  • Technical Contact: Chris Schneider (202) 493-0551
  • NHI Contact: Ann Gretter (703) 235-1260

Technical Panel: Ken Jacoby (FHWA: HIAM-20)/Mike Rafalowski (FHWA: HIPT-20)/Dennis Dvorak (FHWA RC: Olympia Fields, IL)/Robert Conway (FHWA: MI Division)/Mike McGee (FHWA: MO Division)/Cindy Twiner (LA DOT)


Highway Maintenance Contracting 134079

Short course to follow recently revised AASHTO Guide on Contract Maintenance. A workshop was held in San Antonio in March 2007, during which there was a peer exchange of state experiences and the establishment of background material for the course. An RFP will be issued for course development early in 2008.

  • Technical Contact: Chris Newman (202) 366-2023
  • NHI Contact: Marty Ross (703) 235-0524

Technical Panel: Jennifer Brandenburg (NC DOT)/ Jim Carney (MODOT)/


Design and Implementation of Erosion and Sediment Control 142054

This course addresses management techniques for controlling erosion and sedimentation on highway construction and maintenance operations. Methods to identify the source of erosion and sedimentation will be presented, including best management practices to insure the current legislative and regulatory requirement of FHWA, EPA, and local governments are met. Joint development between FHWA Asset Management/ Environment. The course is available for scheduling.

  • Technical Contact: Patricia Cazenas (202) 366-4085
  • NHI Contact: Mila Plosky (703) 235-0527

Conducting Reviews that Get Results 310111

This half-day to 1-day training course is intended for FHWA and State DOT employees to assist in developing and carrying out process reviews. The training course is presented by key FHWA staff on short notice, when a review is about to be initiated, to teach FHWA and State DOT staff the PR/PE review methodology. The main topics of the training course are Clarification of the Review, Planning the Review, Data Collection, Analysis of Data, and Selling and Implementing Improvements. The course is currently available with instructors provided by FHWA.

  • Technical Contact: Chris Newman (202) 366-2023
  • Technical Contact: Dan Fodera (404) 562-3672

Construction Program Management Workshop for FHWA and SHAs

The FHWA Office of Infrastructure is conducting workshops on Construction Program Management and Oversight. The workshops are targeted at Division field engineers and state agencies, and will provide staff with the background and knowledge they need for managing and overseeing their construction programs. The workshop is approximately 1 ½ days in length, and uses the Construction Program Management and Inspection Guide as instructional material. The workshop is targeted at the newer field engineers but it also serves as a refresher for more veteran staff. While the workshop is focused primarily at FHWA¿s staff and FHWA oversight activities, participation by State partners and other relevant entities is encouraged. It is recognized the Divisions are the frontline of the Federal-aid program and the team is relying heavily on Division Administrators to stress upon their staff, particularly new hires, to take advantage of this opportunity.

  • Technical Contact: Ken Jacoby (202) 366-6503
  • RC Scheduling Contact: Douglas Townes (404) 562-3914

Instructor Development Course for Technical Trainers

The Instructor Development Course (IDC) for technicians is a 2 ½ day course that assists participants in conducting technical training. The course is intended to improve participants¿ presentation skills, communication skills, and adult learner skills. In addition the course includes demonstrations of the proper methods of instructing laboratory test procedures to new technicians. The course also covers administering written and proficiency exams for qualifications. The participants demonstrate a 15-minute training that is critiqued by the instructor and fellow participants to ensure mastery of the course learning outcomes. The pilot was successfully conducted in September 2004 and the course materials are available for distribution.

  • Technical Contact: Chris Newman (202) 366-2023
  • NHI Contact: Debbie Gwaltney (703) 235-1199