View Web Conference
Title:
Effective Communications in Public Involvement
Event Type:
NHI Web Conference Training (WCT)
Date/Time (segment 1):
11/10/2009 1:00 PM - 3:30 PM EST
Date/Time (segment 2):
11/17/2009 1:00 PM - 3:30 PM EST
Approval Status:
Confirmed
Description:
This course helps transportation officials become better communicators when conducting the public involvement component of transportation planning and project delivery. Participants learn ways to overcome the frustrations and loss of control during public meetings because of hostilities, grandstanding and gamesmanship. The course explores how and why the public develops entrenched and sometimes inflexible, emotionally charged positions; traces the root causes of hostilities and anger in public involvement; and teaches strategies to help you and your organization gain trust and credibility with the public. Additionally, the course covers how to incorporate an effective communications plan into the public involvement program; prepare for and carry out all types of public meetings; handle hostile groups and individuals; give effective presentations at public meetings; as well as completing proper meeting follow up.<br /><br />This course helps transportation officials become better communicators while conducting the public involvement component of transportation planning and project delivery. Participants learn ways to overcome the frustrations and loss of control during public meetings because of hostilities, grandstanding and gamesmanship. The course explores how and why the public develops entrenched and sometimes inflexible, emotionally charged positions, traces the root causes of hostilities and anger in public involvement, and teaches strategies to help you and your organization gain trust and credibility with the public. The course also covers how to incorporate an effective communications plan into the public involvement program, prepare for and carry out all types of public meetings, handle hostile groups and individuals, give effective presentations at public meetings, and complete proper meeting follow up.<br /><br />This training presents learners with an introduction to the strategies and techniques for planning and conducting effective public meetings and their associated campaign activities. Topics include: why public involvement campaigns tend to be emotionally charged; strategies to gain public trust and credibility; how to integrate a communications plan into overall public involvement campaigns; ways to improve communications at public meetings.
Name:
MILA PLOSKY
Organization:
NATIONAL HIGHWAY INSTITUTE
Phone Number:
7032350527
E-mail Address:
MILA.PLOSKY@DOT.GOV
Connections:
70